Sales Development Representative (SDR)

Service Express

Grand Rapids (MI)

On-site

USD 45,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Health Insurance
401k with Employer Match
PTO for Birthdays
Paid Parental Leave
Fitness Membership Reimbursement
Direct Leader Support
Opportunity for Internal Promotion
Extra Commission Opportunities

Job summary

An established industry player is seeking enthusiastic Sales Development Representatives to join their dynamic team in Grand Rapids. This entry-level role is perfect for go-getters eager to kickstart their sales career in the IT services sector. As an SDR, you will leverage various outreach tools to connect with potential clients and create new sales opportunities. The company offers a supportive environment with direct leader coaching and a clear path for advancement. With uncapped commissions and generous perks, this position promises growth and a chance to make a real impact in a thriving industry.

Qualifications

  • 0-2+ years of experience in sales or customer service.
  • Ability to thrive in a high-energy, fast-paced environment.

Responsibilities

  • Engage potential customers to create new sales opportunities.
  • Achieve daily, weekly, and monthly sales metrics.

Skills

Sales Experience
Customer Service
Communication Skills
Adaptability
Teamwork

Education

High School Diploma
Bachelor's Degree (preferred)

Tools

CRM Software
Outreach Tools
LinkedIn

Job description

3 days ago Be among the first 25 applicants

Service Express is hiringSales Development Representatives (SDR) to join our team. We are looking for a go-getter, strategic thinker and someone who is always in pursuit of consistent growth. Your role as an SDR will be to reach out to and engage potential customers to create new sales opportunities and pipeline (future revenue) for Service Express’ sales organization. To accomplish this, you will work closely with your team of SDRs and build strong partnerships with Senior Account Executives in territories throughout the US. This position is a great opportunity for those looking to start their career or gain more sales experience in a growing IT services industry.

Here is what a typical day as an SDR looks like:

  • Working full-time in officealongside a group of passionate and energetic teammates
  • Leveraging a variety of outreach tools such as phone, email, and social platforms (LinkedIn) to develop interactions with potential customers
  • Understand and effectively deliver the Service Express value proposition, articulating our service capabilities to schedule meetings for your Senior Account Executive partners
  • Achieving and exceeding daily, weekly & monthly metrics (meetings scheduled, meetings held, opportunities created,etc)

What we hope you will bring to the position:

  • 0 -2+ years of professional experience in sales, customer service, or other related fields with a strong interest in impacting customer solutions
  • Engaged personality and thrive in a high-energy/fast-paced environment
  • H ighly organized and can easily adapt to change
  • Ability to think on your feet in a conversation- ask and answer questions with ease
  • Great at finding ways to motivate yourself and your teammates- team culture and momentum is how our team thrives!
  • A ble to learn tools , technology and processes quickly
  • A “never stop learning” mentality and can apply it daily

Perks of being on this team:

  • $45-50k + commission for on-target earnings of $55-65k+ (commissions are uncapped)
  • Senior SDR – internal promotion after 9 months based on consistent performance and growing team impact

    • Opportunity to earn $6k+ in extra commission

    • Opens opportunity to specialize in the SDR role and expand areas of responsibility

    • Earning Senior SDR is a prerequisite for promotion to another department or role in the company


  • Direct leader support and coaching through ongoing communication and monthly connects – investment into your development and areas of growth as a professional
  • PTO available when you start – additional day of PTO for your birthday + PTO volunteer days
  • Health insurance with plan options to meet your needs
  • 401k with employer match
  • Fitness membership reimbursement
  • Paid parental leave for birthing and non-birthing parents

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

We process your information in accordance with our Privacy Policy.For European residents, click here to review our fair processing notice.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    IT Services and IT Consulting

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