Sales Development Representative

NCC Group plc; United States; On-site; USD 45,000 - 75,000; Full time

Job summary

NCC Group seeks a Sales Development Representative in the United States to identify, engage, and qualify potential customers across multiple channels. You will nurture opportunities, drive outbound and inbound activity, and hand off qualified meetings to the sales team to grow the pipeline.

You should be adept at researching prospects, communicating clearly, and maintaining accurate CRM records to support forecasting and pipeline visibility.

Qualifications

• Identify and engage target prospects across channels.
• Apply strong questioning and discovery skills to determine customer fit and buying intent.
• Maintain accurate prospect, activity and opportunity data in CRM systems.

Responsibilities

• Identify and engage target prospects through outbound activity.
• Generate agreed levels of net-new meetings and opportunities.
• Lead qualification and progression of opportunities to sales teams.
• Campaign execution and tracking of performance metrics.
• Nurture opportunities to increase engagement and progression rates.
• Maintain visibility of pipeline through accurate forecasting data.

Skills

Prospecting

Multi-channel outreach

Discovery skills

CRM proficiency

Tools

CRM systems

Job description

• The Sales Development Representative is responsible for identifying, engaging, qualifying and nurturing potential customers through inbound and outbound prospecting activity. The role generates qualified sales opportunities through cold outreach, social selling, marketing campaign execution and relationship building, ensuring a consistent flow of opportunities into the commercial pipeline
• Lead Generation
• Consistently identify and engage target prospects through outbound activity
• Generate agreed levels of net-new meetings, leads and opportunities
• Demonstrate effective prospecting, research and multi-channel outreach skills
• Lead Qualification
• Assess opportunities against defined qualification criteria
• Apply strong questioning and discovery skills to determine customer fit and buying intent
• Progress qualified opportunities to sales teams
• Campaign Execution
• Deliver marketing and self-generated demand campaigns
• Track and optimise campaign performance against activity and conversion metrics
• Relationship Development
• Build and maintain credible relationships with prospective customers
• Nurture opportunities to increase engagement and progression rates
• Pipeline Development
• Create and progress a pipeline of qualified opportunities for commercial teams
• Maintain visibility of pipeline performance through accurate forecasting data

Able to quickly learn Cyber Security concepts and translate them into customer-relevant messaging that links services to business challenges and outcomesConfident using phone, email and social channels to identify, engage and convert prospective customers into qualified conversations or agreed next stepsAble to evidence success in a sales, recruitment, business development or customer-facing commercial environment, with clear examples of generating opportunities, engaging prospects or influencing customer decisionsAble to communicate clearly, concisively and professionally with prospects and internal stakeholders, adapting messaging to create interest and drive actionAble to maintain accurate prospect, activity and opportunity data in CRM systems, supporting effective follow-up, reporting and pipeline visibility