Sales Development Representative

NCC Group; Illinois; Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Flexible working

Hybrid options

401(k) plan

Health insurance

Life assurance

Maternity & Paternity leave

Volunteer programmes

Employee referrals

Wellness

Learning & Development

Job summary

NCC Group seeks a motivated Sales Development Representative in the United States to identify and engage potential customers through outbound and inbound prospecting. You will qualify opportunities, nurture relationships, and generate a steady stream of qualified leads to fuel the commercial pipeline.

Responsibilities include multi-channel outreach, CRM data management, and translating cybersecurity concepts into customer-focused messaging that drives action and progression to sales.

Qualifications

• Experience in sales, recruitment, business development or customer-facing roles with clear examples of generating opportunities.

Responsibilities

• Lead generation: identify and engage target prospects through outbound activity and generate meetings and opportunities.
• Lead qualification: assess opportunities using defined criteria and progress qualified opportunities to sales teams.
• Campaign execution: deliver marketing and self-generated demand campaigns and track performance.
• Relationship development: build credible relationships with prospective customers and nurture engagement.
• Pipeline development: create and progress a pipeline of qualified opportunities with accurate forecasting data.

Skills

Outbound prospecting

CRM data management

Multi-channel outreach

Clear communication

Cyber security concepts

Tools

CRM systems

Job description

Sales Development Representative

Department: Sales

Employment Type: Full Time

Location: USA Remote - Central Time

Reporting To: Alastair Doull

Description

The Sales Development Representative is responsible for identifying, engaging, qualifying and nurturing potential customers through inbound and outbound prospecting activity. The role generates qualified sales opportunities through cold outreach, social selling, marketing campaign execution and relationship building, ensuring a consistent flow of opportunities into the commercial pipeline.

Key Responsibilities

Lead Generation

• Consistently identify and engage target prospects through outbound activity.
• Generate agreed levels of net-new meetings, leads and opportunities.
• Demonstrate effective prospecting, research and multi-channel outreach skills.

Lead Qualification

• Assess opportunities against defined qualification criteria.
• Apply strong questioning and discovery skills to determine customer fit and buying intent.
• Progress qualified opportunities to sales teams.

Campaign Execution

• Deliver marketing and self-generated demand campaigns.
• Track and optimise campaign performance against activity and conversion metrics.

Relationship Development

• Build and maintain credible relationships with prospective customers.
• Nurture opportunities to increase engagement and progression rates.

Pipeline Development

• Create and progress a pipeline of qualified opportunities for commercial teams.
• Maintain visibility of pipeline performance through accurate forecasting data.

Skills, Knowledge & Expertise

• Able to evidence success in a sales, recruitment, business development or customer-facing commercial environment, with clear examples of generating opportunities, engaging prospects or influencing customer decisions.
• Confident using phone, email and social channels to identify, engage and convert prospective customers into qualified conversations or agreed next steps.
• Able to maintain accurate prospect, activity and opportunity data in CRM systems, supporting effective follow-up, reporting and pipeline visibility.
• Able to communicate clearly, concisely and professionally with prospects and internal stakeholders, adapting messaging to create interest and drive action.
• Able to quickly learn Cyber Security concepts and translate them into customer-relevant messaging that links services to business challenges and outcomes.

Job Benefits

• Flexible & hybrid working options
• Financial & Investment
• 401(k) retirement plan with company contribution
• Health Insurance contributions
• Life Assurance
• Maternity & Paternity leave
• Community & Volunteering Programmes
• Employee Referral Program
• Lifestyle & Wellness
• Learning & Development