Sales Development Representative

Synchro; United States; Remote; USD 50,000 - 61,000; Full time

Benefits offered by this job

Equity

401k with matching

100% Medical/Dental/Vision

Unlimited PTO

Parental leave

Job summary

Synchro is hiring a Sales Development Representative to qualify inbound leads, generate new opportunities, and close smaller deals from a remote setup in the United States. You’ll be the first contact for new leads, connect opportunities with the sales team, and handle smaller deals from inquiry to closing.

The role offers a base salary of $55k with an OTE of $70k, equity and comprehensive benefits, and a clear path to an Account Executive position for top performers. Training is provided.

Qualifications

• Experience in a phone-based, goal-driven role such as sales or call center operations.
• Strong organization, urgency and follow-through.
• Confident making outbound calls and speaking with new prospects.
• Clear written and verbal communication skills.
• Coachability and ability to work independently from home.
• CRM software experience is a plus.
• Spanish language skills are a plus.
• No industry experience required; training will be provided.

Responsibilities

• Respond to incoming calls, emails, and website inquiries.
• Identify customer needs and connect qualified prospects with the appropriate sales team member.
• Make daily outbound calls and follow up with prospective customers.
• Manage and close deals independently.
• Maintain accurate customer records and follow-up activity.
• Coordinate with internal teams to ensure smooth service delivery.

Skills

Phone-based sales

Outbound prospecting

CRM experience

Written & verbal communication

Remote work discipline

Job description

Location: Remote within the US (EST or CST preferred)

Type: Direct Hire

Compensation: $55k base ($70k OTE)

Benefits: Equity, 401k with matching, 100% Medical/Dental/Vision, Unlimited PTO, Parental leave, etc.

Our client is hiring a Sales Development Representative to help grow the business by qualifying incoming leads, generating new opportunities, and closing smaller deals. The company provides specialized testing, certification, calibration, and compliance services to healthcare, pharmaceutical, research, and other highly regulated industries.

This is a hands-on sales role that combines responding to customer inquiries with outbound prospecting. You'll be the first point of contact for new leads, connect qualified opportunities with sales team members, and manage smaller deals from initial inquiry through closing.

Key Responsibilities

• Respond to incoming calls, emails, and website inquiries
• Identify customer needs and connect qualified prospects with the appropriate sales team member
• Make daily outbound calls and follow up with prospective customers
• Manage and close deals independently
• Maintain accurate customer records and follow-up activity
• Coordinate with internal teams to ensure smooth service delivery

Why This Role is a Great Opportunity

• Work with incoming leads while developing new business through outbound sales
• Earn commission on deals you close and new business you generate
• Clear path to an Account Executive position for strong performers
• Join a growing company in an essential services industry

What We're Looking For

• Prior professional experience in a phone-based, goal-driven role, such as sales, recruiting, call center operations, or retail sales
• Strong organization, urgency, and follow-through
• Confidence making outbound calls and speaking with new prospects
• Clear written and verbal communication skills
• Coachability and ability to work independently from home
• Customer relationship management software experience is a plus
• Spanish language skills are a plus

No industry experience required. Training will be provided.