Sales Development Representative

Palm Era; United States; Remote; MXN 480,000 - 700,000; Full time

Benefits offered by this job

Remote work

Job summary

Palm Era is seeking a Sales Development Representative to open conversations with US and Canada-based B2B companies and convert them into qualified meetings for the sales team. The role is remote, full-time, with standard business hours aligned to US Eastern Time.

You'll research target accounts, run multichannel outreach, qualify prospects, and maintain CRM records while collaborating with marketing to refine messaging and follow up on inbound leads.

Qualifications

• 2+ years in outbound SDR/BDR roles selling technology to B2B clients.
• Proven ability to book qualified meetings with Director/VP level.
• Proficient in English (C1+) and professional Spanish.

Responsibilities

• Research target accounts and identify right decision-makers in mid-market and enterprise.
• Run multichannel outbound sequences across phone, email, and LinkedIn to start conversations with senior stakeholders.
• Qualify prospects against defined criteria and book meetings for the sales team.
• Handle objections and follow up until a clear next step is reached.
• Keep the CRM accurate and up to date, including activities, contacts, stages, and meeting outcomes.
• Report weekly on activity, meetings booked, and conversion to opportunity.

Skills

Outbound SDR experience

English (C1+)

Spanish (professional)

Research skills

Resilience & results-driven

Sales process knowledge

Tools

LinkedIn Sales Navigator

Salesforce

HubSpot

Apollo

Amplemarket

Job description

Remote | Full-time | Monday to Friday, 9:00 AM - 6:00 PM US Eastern Time (ET)

At PALM ERA, a 360° omnichannel agency working with technology companies across multiple continents, we're looking for a Sales Development Representative to open conversations with B2B companies in the United States and Canada and turn them into qualified meetings for our sales team.

Your main goal is clear: book meetings with Director and VP-level decision-makers that convert into real sales opportunities.

What you'll do

• Research target accounts and identify the right decision-makers in mid-market and enterprise companies.
• Run multichannel outbound sequences across phone, email, and LinkedIn to start conversations with senior stakeholders.
• Qualify prospects against defined criteria (need, authority, and timing) and book meetings for the sales team.
• Handle objections and follow up consistently until a clear next step is reached.
• Keep the CRM accurate and up to date, including activities, contacts, stages, and meeting outcomes.
• Report weekly on activity, meetings booked, and conversion to opportunity.
• Work with the marketing team to refine messaging, and follow up on inbound leads from campaigns, webinars, and events.

What we're looking for

• 2+ years in an outbound SDR/BDR role selling technology (SaaS, software, or IT services) to B2B companies. Call center or customer support experience on its own does not meet this requirement.
• Proven track record of booking qualified meetings with Director/VP-level decision-makers in the US and/or Canada.
• Hands-on experience with prospecting and sales engagement tools such as LinkedIn Sales Navigator, Apollo, Amplemarket, Salesforce, or HubSpot.
• Native or near-native English (C1+), both spoken and written. You can cold call and write to senior executives confidently. Professional Spanish is required as well.
• Strong research skills and the ability to understand a prospect's business before reaching out.
• Resilience, discipline, and a results-driven mindset focused on pipeline targets.

Nice to have

• Experience selling into banking, insurance, or telecom.
• SDR/BDR experience at a marketing, advertising, or digital agency, prospecting on behalf of multiple clients.
• 100% remote position.
• International accounts and exposure to enterprise B2B sales in North America.
• A collaborative team where marketing and sales work closely to deliver real pipeline.