Sales Development Representative

Brite; Town of Victor (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Brite is seeking a Sales Development Representative (SDR) to generate and qualify new business opportunities for its managed IT, cybersecurity, and cloud solutions. You will identify prospects, understand their challenges, and position Brite’s services to drive engagement and pipeline growth.

Under this role, you will collaborate with Account Executives and Solutions Consultants, maintain CRM records, and meet activity targets while staying informed about industry trends and Brite offerings.

Qualifications

• Bachelor's degree preferred or equivalent professional experience.
• 1+ years of sales, customer service, business development, or lead generation experience.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and time management abilities.
• Proficient with Microsoft 365 and CRM platforms.

Responsibilities

• Prospect and identify potential customers via calls, emails, LinkedIn outreach, networking, and marketing-generated leads.
• Qualify prospects by understanding their business needs, technology environment, IT challenges, and cybersecurity concerns.
• Schedule and coordinate discovery meetings for Account Executives and Solutions Consultants.
• Develop and maintain a pipeline of qualified opportunities within target industries and market segments.
• Research prospective organizations and key decision-makers including CEOs, CFOs, CIOs, IT Directors, and Operations leaders.
• Maintain accurate records of prospect interactions in the CRM system.
• Collaborate with sales and marketing teams on campaigns, lead generation initiatives, and account-based outreach.
• Follow up promptly on inbound inquiries and marketing-qualified leads.
• Meet or exceed activity and opportunity generation goals.

Skills

Communication skills

CRM proficiency

Outbound outreach

Independent work

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

CRM platforms

Job description

Job Summary

The Sales Development Representative (SDR) is responsible for generating and qualifying new business opportunities for Brite. This role uses a proactive, consultative approach to identify prospective clients, understand their technology and business challenges, and introduce Brite’s managed IT, cybersecurity, and cloud solutions.

Job Summary

The Sales Development Representative (SDR) is responsible for generating and qualifying new business opportunities for Brite. This role uses a proactive, consultative approach to identify prospective clients, understand their technology and business challenges, and introduce Brite’s managed IT, cybersecurity, and cloud solutions.

ESSENTIAL FUNCTIONS

• Prospect and identify potential customers through outbound calls, emails, LinkedIn outreach, networking, and marketinggenerated leads.
• Qualify prospects by understanding their business needs, technology environment, IT challenges, and cybersecurity concerns.
• Schedule and coordinate discovery meetings for Account Executives and Solutions Consultants.
• Develop and maintain a pipeline of qualified opportunities within target industries and market segments.
• Research prospective organizations and key decisionmakers including CEOs, CFOs, CIOs, IT Directors, and Operations leaders.
• Maintain accurate records of prospect interactions and activities within the CRM system.
• Collaborate with sales and marketing teams on campaigns, lead generation initiatives, and accountbased outreach strategies.
• Follow up promptly on inbound inquiries and marketingqualified leads.
• Meet or exceed activity and opportunity generation goals, including calls, emails, meetings set, and qualified pipeline created.
• Stay informed on Brite's managed services, cybersecurity offerings, cloud solutions, and industry trends.

OTHER DUTIES

• Participates in special projects as required.
• Accomplishes all other duties and tasks as appropriately assigned or requested.
• Travel Requirements: This position may require occasional travel to customer locations, industry events, Brite offices, or other businessrelated meetings. Candidates must be willing and able to travel as needed.

Education & Experience

Required

• Bachelor's degree preferred or equivalent professional experience.
• 1+ years of sales, customer service, business development, or lead generation experience.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and time management abilities.
• Comfortable making outbound calls and engaging prospects at all organizational levels.
• Ability to work independently while thriving in a teamoriented environment.
• Proficiency with Microsoft 365 and CRM platforms.

Preferred

• Experience selling or supporting technology solutions, managed services, SaaS, cybersecurity, or cloud services.
• Familiarity with consultative selling methodologies.
• Experience using CRM and sales engagement tools such as HubSpot, Salesforce, ZoomInfo, Salesloft, or similar platforms.
• Understanding of managed service providers (MSP), cybersecurity, networking, or IT infrastructure concepts.

LOCATION: This position may be based out of Brite’s headquarters in Victor, NY, or our satellite office in Salt Lake City, UT.
PAY: The base salary range for this role is $50,000–$55,000, with expected on-target earnings (OTE) of $65,000–$70,000.