Sales Development Representative

Dialpad; Tempe (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Robust training program

Job summary

Dialpad is seeking a Sales Development Representative in Tempe, AZ. This role focuses on building prospect lists and collaborating with Account Executives to create unique prospecting strategies. You will connect with prospects via phone, email, and social media, making over 50 outbound calls daily to meet sales quotas.

Candidates should have 1+ year of sales experience and excellent communication skills. Join Dialpad to work at the forefront of AI-driven business communications!

Qualifications

• 1+ year of experience in a Sales Development or similar customer-facing role.
• Efficient, organized and detail-oriented.
• Highly motivated and committed to achieving success.

Responsibilities

• Prospect ideal target personas by making 50+ outbound calls per day.
• Meet or exceed quota of sales qualified opportunities.
• Learn and implement various sales methodologies.

Skills

Sales Development

Customer-facing role

Communication skills

SaaS sales

Organized

Education

1+ year of relevant experience

Tools

Salesforce

ZoomInfo

Outreach

Sales Navigator

Dialpad

Job description

About Dialpad

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As a Sales Development Representative, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision makers. You’ll connect with prospects using all communication channels (phone, email and social media). In addition, you’ll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career!

This position reports to our Director, Sales Development and is based in our Temep, AZ Office.

What you’ll do

• Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed quota of sales qualified opportunities for Dialpad’s Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad.
• Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities.

Skills you’ll bring

• 1+ year of experience in a Sales Development or similar customer-facing role.
• Efficient, organized and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation and resourcefulness.
• Experience in SaaS sales preferred.

Why Join Dialpad

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.