Account Executive, Commercial

Dialpad; Tempe (AZ); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits

Robust training program

Vibrant office environment

Job summary

A leading communication platform in Tempe seeks an experienced Commercial Account Executive to own the full sales process. You'll collaborate with Sales Managers to convert prospects into clients and solve complex communication challenges. The ideal candidate has 1-2 years of sales experience, preferably in SaaS, and proficiency with Salesforce and other tools. Join a vibrant team committed to collective success, with a culture that values inclusivity and growth.

Qualifications

• 1-2+ years of sales experience in an ever-changing environment.
• Experience with relevant sales tools.
• Preferred expertise in SaaS Sales.

Responsibilities

• Own the entire sales process.
• Generate leads and build talk tracks.
• Have weekly coaching sessions with your Manager.

Skills

Sales experience

Experience with Salesforce

Experience with Outreach

Experience with Clari

Experience with Highspot

SaaS Sales expertise

Job description

About Dialpad

Dialpad is the leading AI‑powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real‑time, AI‑driven insights. Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real‑time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry‑leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As a Commercial Account Executive, you’ll own the entire sales process from start to finish. You’ll work closely with Sales Managers and Sales Engineers to turn a small‑business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems felt by everyone around the world.

Dialpad’s Account Executive, Commercial will solve tangible client obstacles by redefining their understanding of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!

Dialpad’s Commercial Sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with Sales Engineers, Sales Managers, and their peers to constantly improve the efficiency and effectiveness of the entire sales process.

This hybrid role reports to our Commercial Sales Manager and is based in our Tempe, AZ office.

What You’ll Do

• Own the entire sales process, including working leads and generating pipeline.
• Build talk tracks to align with specific client use cases.
• Have weekly 1:1s with your Manager consisting of coaching, key deal reviews, forecasts, and career roadmap discussions.

Skills You’ll Bring

• 1‑2+ years of sales experience in an ever‑changing environment.
• Experience with Salesforce, Outreach, Clari & Highspot.
• Preferred expertise in SaaS Sales.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.

Dialpad is an equal‑opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.