Sales Development Representative

Dialpad; Austin (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits

Robust training program

Inclusive office environment

Job summary

A tech-driven communications company in Austin seeks a Sales Development Representative to manage prospect lists and pipeline. You'll make 50+ outbound calls daily and meet quotas for sales qualified opportunities. Candidates should have over a year in a customer-facing role, great communication skills, and familiarity with SaaS sales. The position offers competitive salary and benefits, promising growth and collaboration within an inclusive workplace environment.

Qualifications

• 1+ year of experience in a Sales Development or similar customer-facing role.
• Highly motivated and committed to achieving success, both individually and within a team.
• Demonstrated sense of curiosity, motivation and resourcefulness.

Responsibilities

• Own building prospect lists and pipeline management.
• Make 50+ outbound calls per day to prospect ideal target personas.
• Meet or exceed quota of sales qualified opportunities.

Skills

Experience in Sales Development or similar role

Excellent communication skills

Detail-oriented and organized

Curiosity and motivation

Experience in SaaS sales

Tools

Salesforce

ZoomInfo

Outreach

Sales Navigator

Dialpad

Job description

About Dialpad

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we’re elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent and Empathetic.

Your role

As a Sales Development Representative, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision makers. You’ll connect with prospects using all communication channels (phone, email and social media). In addition, you’ll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career! This position reports to our Director, Sales Development and is based in our Austin, TX Office.

What You’ll Do

• Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed quota of sales qualified opportunities for Dialpad’s Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Enthusiastic to learn and implement various sales methodologies such as SPICED and BANT.
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad.
• Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities.

Skills You’ll Bring

• 1+ year of experience in a Sales Development or similar customer-facing role.
• Efficient, organized and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation and resourcefulness.
• Experience in SaaS sales preferred.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.

Dialpad is an equal‑opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.