Sales Development Representative II

Dialpad; Tempe (AZ); On-site; USD 48,000 - 72,000; Full time

Job summary

Dialpad is seeking a Sales Development Representative II to grow our customer base in the Tempe, AZ area. You will build prospect lists, collaborate with Account Executives on tailored campaigns, and reach prospects across phone, email, and social media channels.

The role requires efficient use of tools like Salesforce and ZoomInfo to create and qualify opportunities. You will consistently meet or exceed quota while employing SPICED and BANT methodologies.

Qualifications

• 1+ year of experience in Sales Development or similar customer-facing role.
• Strong verbal and written communication skills.
• Highly organized with strong motivation and learning ability.
• Willingness to learn new tools and methodologies.

Responsibilities

• Build prospect lists, manage pipeline, and maintain in-depth knowledge of Dialpad products.
• Collaborate with Account Executives to develop prospecting strategies and vertical campaigns unique to the territory.
• Create net new prospecting lists for target accounts and key decision-makers.
• Reach prospects using all communication channels (phone, email, social media).
• Make 50+ outbound calls per day and follow up via email.
• Consistently meet or exceed quota of sales-qualified opportunities.
• Implement sales methodologies such as SPICED and BANT.
• Use sales tools – Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.

Skills

Verbal communication

Written communication

Organizational skills

Tools

Salesforce

ZoomInfo

Outreach

Sales Navigator

Dialpad

Job description

Dialpad is an AI‑native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform. We are looking for a Sales Development Representative II to help grow our customer base in the Tempe, US territory.

Responsibilities

• Build prospect lists, manage pipeline, and maintain in-depth knowledge of Dialpad products.
• Collaborate with Account Executives to develop prospecting strategies and vertical campaigns unique to the territory.
• Create net new prospecting lists for target accounts and key decision‑makers.
• Reach prospects using all communication channels (phone, email, social media).
• Make 50+ outbound calls per day and follow up via email.
• Consistently meet or exceed quota of sales‑qualified opportunities.
• Implement sales methodologies such as SPICED and BANT.
• Use sales tools – Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
• Partner with manager, peers, and Account Executives to improve messaging, processes, and daily activities.

Qualifications

• 1+ year of experience in a Sales Development or similar customer‑facing role.
• High motivation, commitment to success, and strong organizational skills.
• Excellent verbal and written communication skills.
• Curiosity, resourcefulness, and willingness to learn new tools and methodologies.

Preferred Traits

• Scrappy, Curious, Optimistic, Persistent, and Empathetic – the core traits we value at Dialpad.

EEO Statement

Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.