Sales Development Representative

Jobtailor; Salt Lake City (UT); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Jobtailor is hiring a Sales Liaison to identify and qualify inbound opportunities, manage inquiries from customers, and collect information to understand requirements. You will route leads, handle objections, and provide a seamless handover to inside sales while supporting KPI goals.

This role requires strong communication, a customer-centric mindset, and the ability to multi-task in a fast-paced environment. A hybrid work arrangement in Salt Lake City, Utah is offered.

Qualifications

• 1 year business sales experience (tech/software a plus).
• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and a customer-centric mindset.
• Ability to work in a fast-paced environment while handling multiple tasks.
• Willingness to learn and adapt to new processes and procedures.
• Hybrid work arrangement in Salt Lake City, Utah.

Responsibilities

• Identify and qualify potential sales opportunities through inbound channels
• Manage incoming calls, web forms, and chat requests from existing or new customers
• Gather necessary information and determine the nature of customer requirements
• Resolve queries through appropriate content or redirect inbound requests to the necessary team
• Qualify and route leads or calls to the appropriate sales agent
• Handle objections to move opportunities to the next phase of the sales process
• Address customer inquiries and concerns with courtesy, patience, and a customer-centric approach
• Provide a professional handover to inside sales representatives
• Align with KPIs for incoming lead volume and qualification quality
• Collaborate with sales on lead quality and conversion

Skills

Inbound Sales

Lead Qualification

Communication Skills

Customer-Centric Mindset

Multi-Tasking

Job description

• Identify and qualify potential sales opportunities through inbound channels
• Manage incoming calls, web forms, and chat requests from existing or new customers
• Gather necessary information and determine the nature of customer requirements
• Resolve queries through appropriate content or redirect inbound requests to the necessary team
• Qualify and route leads or calls to the appropriate sales agent
• Handle objections to move opportunities to the next phase of the sales process
• Address customer inquiries and concerns with courtesy, patience, and a customer-centric approach
• Provide a professional handover to inside sales representatives
• Align with KPIs for incoming lead volume and qualification quality
• Collaborate with sales on lead quality and conversion

Requirements

• 1 year business sales experience (tech/software a plus)
• Strong communication skills, both verbal and written
• Excellent interpersonal skills and a customer-centric mindset
• Ability to work in a fast-paced environment while handling multiple tasks simultaneously
• Willingness to learn and adapt to new processes and procedures
• Ability to work in a hybrid arrangement in Salt Lake City, Utah

Core Competencies

Demonstrates strong sales acumen with a focus on lead qualification and customer engagement, utilizing effective communication and interpersonal skills to enhance customer experiences and drive conversion rates.

Highest-signal resume keywords

• Business Sales Experience
• Lead Qualification
• Customer-Centric Approach
• Strong Communication Skills
• Fast-Paced Environment Adaptability

Soft Skills

• Interpersonal Skills
• Customer Service Skills
• Patience
• Adaptability
• Multi-Tasking

Industry Keywords

• Sales Opportunities
• Lead Routing
• KPI Alignment
• Objection Handling
• Hybrid Work Arrangement