Sales Development Representative

JFC Global; Harrisburg (Dauphin County); On-site; USD 42,000 - 66,000; Full time

Job summary

JFC Global is seeking a Sales Development Representative (SDR) in the United States, Harrisburg area, to manage inbound and outbound leads, qualify opportunities, and convert prospects into customers. The SDR will own the customer relationship through the first three orders and support retention through orders four to six, collaborating with multiple internal teams.

The role emphasizes building a career in B2B sales within a technology/manufacturing environment, structured training, and

Qualifications

• 0–3 years of experience preferred; strong candidates looking to build a career in B2B sales are encouraged to apply.
• CRM or sales experience preferred.
• Exposure to manufacturing, technology, or industrial environments is a plus.
• Strong communication, organization, problem-solving, relationship-building, and follow-up skills.
• Self-motivated, results-oriented, and comfortable working in a fast-paced environment.

Responsibilities

• Manage and qualify inbound and outbound leads through the sales process.
• Conduct consistent phone and email outreach, follow up with prospects, and maintain accurate CRM records.
• Identify customer needs, decision-makers, timing, and potential opportunities.
• Guide qualified prospects through discovery, quoting, follow-up, and first-order conversion.
• Manage customer relationships through the first three orders and identify additional opportunities.
• Complete structured handoffs to Account Executives while supporting customer continuity through orders four through six.
• Collaborate with Sales, Quoting, Customer Management, Engineering, and other internal teams.
• Track activities, opportunities, conversion metrics, and next steps within the CRM.
• Participate in sales meetings, training, coaching, and process improvement initiatives.

Skills

CRM experience

Prospecting

Phone outreach

Email outreach

Communication

Organization

Relationship building

Self-motivated

Job description

Growing manufacturing/technology company is seeking a Sales Development Representative (SDR) to manage inbound and outbound leads, qualify opportunities, and convert prospects into new customers. This role will own the customer relationship through the first three orders before transitioning the account to an Account Executive, while remaining involved through the sixth order to support retention and growth.

Key Responsibilities:

• Manage and qualify inbound and outbound leads through the sales process.
• Conduct consistent phone and email outreach, follow up with prospects, and maintain accurate CRM records.
• Identify customer needs, decision-makers, timing, and potential opportunities.
• Guide qualified prospects through discovery, quoting, follow-up, and first-order conversion.
• Manage customer relationships through the first three orders and identify additional opportunities.
• Complete structured handoffs to Account Executives while supporting customer continuity through orders four through six.
• Collaborate with Sales, Quoting, Customer Management, Engineering, and other internal teams.
• Track activities, opportunities, conversion metrics, and next steps within the CRM.
• Participate in sales meetings, training, coaching, and process improvement initiatives.

Qualifications:

• 0–3years of experience preferred; strong candidates looking to build a career in B2B sales are encouraged to apply.
• CRM or sales experience preferred.
• Exposure to manufacturing, technology, or industrial environments is a plus.
• Strong communication, organization, problem-solving, relationship-building, and follow-up skills.
• Self-motivated, results-oriented, and comfortable working in a fast-paced environment.

What’s Offered:

• Opportunity to build a career in B2B sales within a technology/manufacturing environment.
• Structured sales process, training, and coaching.
• Opportunity for advancement as responsibilities and customer relationships grow.

Direct W2 only EOE.