Sales Development Operations Architect

Openkrill; United States; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Volunteer days

Birthday PTO

Wellness Days

Parental leave

Talkspace

Company retreats

Home office stipend

Wifi reimbursement

Job summary

Planful is seeking a Sales Development Operations Specialist to own the systems, data, and reporting behind our SDR team. You will sit at the center of our pipeline engine, turning ICP into a target account list and optimizing programs to move pipeline.

You won’t carry a quota, but your work will influence every qualified opportunity the team creates. You’ll partner with Operations to automate manual tasks, analyze channels, and deliver manager-ready reporting on funnel metrics.

Qualifications

• 2+ years in revenue operations in a B2B SaaS environment.
• Hands-on experience with a modern GTM stack: Salesforce + sales engagement platform + dialer + enrichment tools.
• Strong reporting and analysis skills; able to build manager-facing funnel reports.

Responsibilities

• Own SDR list building using ICP to identify Salesforce accounts and net-new prospects.
• Analyze and refine account lists to keep SDRs focused on best-fit accounts.
• Manage net-new account assignment on a quarterly cadence.
• Evaluate prospecting programs and identify channels to cut or scale.
• Build and maintain SDR efficiency reporting for managers.
• Own SDR capacity modeling and forecast outreach capacity.
• Track SDR SLA adherence and drive accountability.
• Provide day-to-day SDR tech support across Orum, Outreach, ZoomInfo, and UserGems.
• Translate SDR needs into technical requirements with Operations.
• Identify data gaps and drive data enrichment with Marketing Ops.

Skills

Revenue operations

Sales analytics

Reporting

Cross-functional collaboration

Tools

Salesforce

Outreach/Salesloft

Orum

ZoomInfo

UserGems

Clay

Job description

Planful is seeking a Sales Development Operations Specialist to own the systems, data, and reporting behind our SDR team. You will sit at the center of our pipeline engine, turning ICP into a target account list and optimizing programs to move pipeline.

You won’t carry a quota, but your work will influence every qualified opportunity the team creates. You’ll partner with Operations to automate manual tasks, analyze channels, and deliver manager-ready reporting on funnel metrics.