Sales & Design Supervisor: Lead, Coach & Client Experience

MillerKnoll, Inc.; Costa Mesa (CA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

Parental leave

401(k) with company match

Commuter benefits

Employee discounts

Job summary

MillerKnoll, Inc. is seeking a Sales & Design Specialist Supervisor in Costa Mesa to lead the store team and deliver world‑class client experiences. You will partner with the General Manager to drive sales targets, coach staff, and execute brand initiatives.

You will recruit, train, and manage Sales & Design Specialists, while ensuring merchandising and visual standards. The role reports to General Manager and requires weekend availability.

Qualifications

• 1–2 years retail leadership experience preferred.
• Strong communication skills, written and verbal.
• Ability to identify client needs and explain product features and benefits.
• Experience with a POS system, MS Office, web navigation, and 3‑D rendering tools.
• Physically able to move objects up to 40 pounds and follow safety protocols.

Responsibilities

• Expand client connection to the Herman Miller/MillerKnoll brand and drive local outreach.
• Coach and manage Sales & Design Specialists.
• Conduct interviews and recruit top candidates.
• Meet and exceed sales goals and key metrics through excellent client experiences.
• Adhere to company programs, safety, inventory, and facilities procedures.
• Attend store meetings and participate in product trainings; share knowledge with peers.
• Maintain design and visual standards using merchandising guidelines.
• Fulfill customer needs and resolve issues per the Herman Miller Client Experience.
• Collaborate to foster a positive team culture aligned with MillerKnoll values.

Skills

Retail leadership

Communication (verbal & written)

Client needs assessment

Product features & benefits

POS system

MS Office/Web/3-D rendering

Tools

POS system

MS Office

3-D rendering

Job description

MillerKnoll, Inc. is seeking a Sales & Design Specialist Supervisor in Costa Mesa to lead the store team and deliver world‑class client experiences. You will partner with the General Manager to drive sales targets, coach staff, and execute brand initiatives.

You will recruit, train, and manage Sales & Design Specialists, while ensuring merchandising and visual standards. The role reports to General Manager and requires weekend availability.