Sales & Customer Solutions Rep — Incentives & $80k+ Potential

Charter Communications, Inc.; United States; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. This in-office, call-center role handles inbound calls, resolves issues in real time, and identifies opportunities to upsell or cross-sell Spectrum products and services while strengthening satisfaction and loyalty.

Starting pay is $18/hour, with incentives that can push top performers' annual earnings beyond $80,000. Benefits include free and discounted Spectrum services, supporting a long and rewarding

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak English.
• Bilingual in Spanish & English.

Responsibilities

• Handle inbound calls as the first point of contact.
• Investigate concerns, resolve issues in real time.
• Identify opportunities to upsell or cross-sell products.
• Explain products and services clearly to customers.
• Process orders and manage billing inquiries.

Skills

Sales experience

Customer service

Bilingual Spanish

English fluency

Flexible schedule

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. This in-office, call-center role handles inbound calls, resolves issues in real time, and identifies opportunities to upsell or cross-sell Spectrum products and services while strengthening satisfaction and loyalty.

Starting pay is $18/hour, with incentives that can push top performers' annual earnings beyond $80,000. Benefits include free and discounted Spectrum services, supporting a long and rewarding