Sales & Customer Service Associate - Immediate Need

Massage Envy; Wexford (Allegheny County); Presencial; USD 19.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base pay $14.00-15.00/hour

Plus Commission

Matching SIMPLE IRA

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

Flexible schedule

In-depth product and service training

Free massage, skincare or stretch per

40% off all retail products

Descripción de la vacante

Massage Envy is seeking team members in the United States to deliver exceptional customer service and promote Total Body Care. You will educate clients on services, book appointments, and support retail purchases based on provider recommendations.

Role emphasizes reliability, strong communication, and the ability to manage a busy front desk with a positive, guest-focused attitude. Full-time and part-time shifts available to fit various schedules.

Formación

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent computer skills, basic math and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsabilidades

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone outreach.

Conocimientos

Retail sales

Customer service

Computer skills

Math skills

Multitasking

People skills

Knowledge of massage/skin care

Descripción del empleo

Perks & Pay:

• Competitive base pay of $14.00-15.00/hourly plus Commission.
• Matching SIMPLE IRA
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• Flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service per every 80 hours worked
• 40% off all retail products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent computer skills, basic math and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day and Evening Shifts, Weekends.

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location