Sales & Customer Service - Seasonal

Massage Envy; Federal Way (WA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Discounts on products

Discounted sessions

Job summary

Massage Envy in Washington state is seeking a front desk sales & customer service associate to join a team that helps clients feel their best through massage and skincare services.

The role emphasizes connecting clients with memberships, services, and retail products, with a flexible 2-3 day per week schedule and opportunities for growth in a fast-paced team.

Qualifications

• Sales experience in retail or service is a plus.
• Strong integrity and guest well-being focus.
• Basic math and cash handling skills.
• High school diploma or equivalent

Responsibilities

• Explain benefits of regular massage, skin care and stretch.
• Establish relationships with members to grow client base.
• Connect clients with retail products to extend services.
• Schedule and follow up on service appointments

Skills

Sales

Customer service

Cash handling

Multi-tasking

Education

High school diploma or equivalent

Job description

Where Better Careers Begin
2-3 days per week starting

Are you looking to join a team that values, supports & empowers you? The Massage Envy brand is the leader in accessible massage and skin care. As a front desk sales & customer service associate you'll join a team that is passionate about helping people feel their best while providing a rewarding experience for all staff.

Perks & Pay:

• Competitive pay of $20 - $22 per hour
• Paid time off for all employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• Discounted massage, skincare or stretch session each month
• Discounts on products

Qualified Candidates:

• Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience
• People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing)
• Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent
• Experts in customer service who make everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience
• Fast on your feet with the ability to think critically, juggle multiple tasks, and set priorities
• Great teammates who can work well with others in a fun and fast-paced environment
• Supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Help clients understand the benefits of regular massage, skin care and stretch
• Establish relationships with members and guests to grow and retain a client base
• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
• Schedule and follow up on service appointments

Culture & Support:

• Trained leadership that is invested in YOUR success
• Opportunities to grow your career
• Exceptional camaraderie & teamwork so you love where you work
• A focus on quality and safety

If you're ready to put your amazing customer service skills to work to help people feel their best, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.