Sales & Customer Experience Specialist

MarketSource; Wisconsin; On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Health Savings Account (HSA)

Transit benefits

Employee assistance program

Paid time off (PTO)

Job summary

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands.

The Sales Associate is responsible for connecting with existing and potential customers while working on projects requiring strong sales skills to covert the call to a sale with an emphasis of most calls on sales; sales agents are responsible for processing various incoming and outgoing sales focused phone calls for assigned clients and programs in accordance with

Qualifications

• Ability to work flexible schedules, which may include working weekends.
• Based on program may need to be bilingual in English, Spanish, French, etc.

Responsibilities

• Connect with existing and potential customers while working on projects requiring strong sales skills to convert the call to a sale with an emphasis of most calls on sales while ensuring adherence to corporate and department policies and procedures.
• Sales agents are responsible for processing various incoming and outgoing sales focused phone calls for assigned clients and programs in accordance with policies, procedures, quality standards, and federal laws and regulations.
• Call processing includes presenting offers, overcoming caller objections, transitioning between script elements, asking for sales, obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues and providing customer service.

Skills

Flexible schedules

Bilingual (English, Spanish, French)

Education

High School diploma

Job description

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands.

The Sales Associate is responsible for connecting with existing and potential customers while working on projects requiring strong sales skills to covert the call to a sale with an emphasis of most calls on sales; sales agents are responsible for processing various incoming and outgoing sales focused phone calls for assigned clients and programs in accordance with