Bilingual Sales Associate for Client Solutions

MarketSource, Inc.; Georgia; Hybrid; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)/Roth

Life & AD&D insurance

Short and long-term disability

HSA & DCFSA

Job summary

MarketSource, Inc. is seeking a Sales Associate to connect with existing and potential customers, handling calls and driving sales with strong product knowledge and customer service.

The role emphasizes achieving call quality and sales targets while adhering to policies and regulations. Responsibilities include processing sales calls, presenting offers, handling objections, collecting customer information, and maintaining confidentiality across client programs.

Qualifications

• Ability to work flexible schedules, which may include weekends.
• Based on program may need to be bilingual in English, Spanish, French, etc.

Responsibilities

• Connect with existing and potential customers while working on projects requiring strong sales skills to convert the call to a sale with emphasis on sales.
• Process various incoming and outgoing sales-focused phone calls for assigned clients and programs in accordance with policies, procedures, quality standards, and federal laws and regulations.
• Present offers by reading scripted sales presentations verbatim or paraphrasing based on product information to help customers decide on a purchase.
• Maintain quality and completed calls per hour goals while supporting program goals and objectives.
• Maintain product knowledge regarding offers, pricing and upsells.
• Deliver excellent customer service and optimize each contact with the customer.
• Adhere to policies, procedures, quality standards and applicable laws.
• Escalate issues to supervisor if needed.

Skills

Sales experience

Customer service

Call center

Bilingual

Education

High School diploma

Job description

MarketSource, Inc. is seeking a Sales Associate to connect with existing and potential customers, handling calls and driving sales with strong product knowledge and customer service.

The role emphasizes achieving call quality and sales targets while adhering to policies and regulations. Responsibilities include processing sales calls, presenting offers, handling objections, collecting customer information, and maintaining confidentiality across client programs.