Sales & Customer Account Operations Specialist

Parksite; East Windsor (CT); On-site; USD 34,000 - 39,000; Full time

Job summary

Parksite, a 100% employee-owned company, is seeking a Customer Account Coordinator in East Windsor, CT. The role supports sales, customer service, operations and logistics with administrative and data-management tasks, ensuring accurate records and timely issue resolution.

Responsibilities include processing orders, coordinating samples, maintaining documentation, and supporting price pages and CRM data. Strong organizational and communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• 2+ years in customer service, administrative, sales or operations support roles.
• Exposure to office-based business environments.

Responsibilities

• Process customer orders and quotes accurately and promptly.
• Assist with sample ordering and coordination of customer sample requests.
• Prepare and ship product samples to customers and sales reps.
• Support assigned customer accounts with routine administrative tasks.
• Create, update, and distribute customer price pages and sales documents.
• Update customer information in Salesforce and other systems.
• Maintain POD and customer documentation.
• Serve as backup for claims, returns, and related docs.
• Coordinate information between sales, warehouse and operations teams.

Skills

Customer service

Data entry

Organization

Communication

Time management

Education

High school diploma or equivalent

Tools

Salesforce

ERP systems

EDI order processing

Job description

Parksite, a 100% employee-owned company, is seeking a Customer Account Coordinator in East Windsor, CT. The role supports sales, customer service, operations and logistics with administrative and data-management tasks, ensuring accurate records and timely issue resolution.

Responsibilities include processing orders, coordinating samples, maintaining documentation, and supporting price pages and CRM data. Strong organizational and communication skills are essential.