Customer Accounts & Sales Support Coordinator

HW Staffing Solutions; East Windsor (CT); On-site; USD 52,000 - 58,000; Full time

Job summary

HW Staffing Solutions is seeking a Customer Account Coordinator in East Windsor, CT to support sales and customer service processes. You will manage orders, quotes, ERP/CRM data, and coordinate with warehouse and operations.

The role requires strong organizational skills, attention to detail, and experience with Microsoft Office and CRM systems. This position offers a collaborative team environment and opportunities for growth within sales operations and account management.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in customer service, administrative support, sales support, or operations support roles.
• Exposure to office-based business environments.

Responsibilities

• Process customer orders & quotes and sales support requests accurately and promptly.
• Assist with sample ordering and coordination of customer sample requests.
• Prepare and ship product samples to customers and sales representatives.
• Support assigned customer accounts with routine administrative tasks.
• Assist with creating, updating, and distributing customer price pages and sales-related documents.
• Update customer information, activities, and follow-up items within Salesforce and other company systems.
• Retrieve, organize, and maintain proof-of-delivery (POD) and customer documentation.

Skills

Organization

Attention to Detail

Time Management

Communication

Customer Service

Data Entry

Microsoft Office

CRM

ERP

Sales Support

Education

High School Diploma

Tools

Salesforce

ERP

EDI

Job description

HW Staffing Solutions is seeking a Customer Account Coordinator in East Windsor, CT to support sales and customer service processes. You will manage orders, quotes, ERP/CRM data, and coordinate with warehouse and operations.

The role requires strong organizational skills, attention to detail, and experience with Microsoft Office and CRM systems. This position offers a collaborative team environment and opportunities for growth within sales operations and account management.