Sales Consultant Trainee - Training & Mentorship

CarMax; Lexington (KY); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Job summary

CarMax in Lexington, KY is seeking a Sales Consultant Trainee to build genuine relationships with customers and guide them toward the right vehicle. The role offers paid training, mentorship, and a clear path to leadership roles, emphasizing integrity and transparency in every interaction.

You will assist customers through the full sales process, including appraisals, test drives, and financing, while learning CarMax inventory and promotions to serve buyers best.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.

Skills

Sales experience

Customer service

Active listening

Communication

Independent & team player

Tech-savvy

Integrity & transparency

Tools

POS system

Job description

CarMax in Lexington, KY is seeking a Sales Consultant Trainee to build genuine relationships with customers and guide them toward the right vehicle. The role offers paid training, mentorship, and a clear path to leadership roles, emphasizing integrity and transparency in every interaction.

You will assist customers through the full sales process, including appraisals, test drives, and financing, while learning CarMax inventory and promotions to serve buyers best.