Sales Consultant

CarMax Business Services; Charleston (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid training

Mentorship

Job summary

CarMax Business Services is hiring for the position of Sales Consultant Trainee in Charleston, South Carolina. In this role, you will play a key part in delivering a customer-first experience, assisting clients in finding vehicles suited to their needs.

The ideal candidate should possess strong listening and communication skills, self-motivation, and a willingness to learn. This position also offers paid training and mentorship. Join us to help others and grow your career!

Qualifications

• Sales or customer service experience in retail preferred.
• Strong listening and communication skills required.
• High level of self-motivation and teamwork ability.
• Comfort with technology for transactions.
• Ability to adapt in a fast-paced environment.
• Commitment to integrity and transparency.
• Willingness to learn and grow through training.

Responsibilities

• Assist customers in finding suitable vehicles.
• Guide through appraisals, test drives, and applications.
• Deliver clear and honest information.
• Complete accurate documentation for transactions.
• Collaborate with team to meet customer needs.
• Maintain a clean and orderly work area.

Skills

Sales or customer service experience

Strong listening and communication skills

Self-motivation

Comfort with technology

Adaptability

Integrity and transparency

Willingness to learn

Job description

7192 - Charleston - 712 Savage Rd, Charleston, South Carolina, 29414

Position Overview

As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle—not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we’ll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do—and they’ll help you thrive, too.

Role Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Equal Employment Opportunity

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Reasonable Accommodation

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.