Sales Consultant Trainee: Paid Training, Mentorship Path

CarMax Inc.; Brooklyn Park (MN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Commissions

Paid training

Job summary

CarMax is seeking a Sales Consultant Trainee in Brooklyn Park, MN to guide customers through the car-buying journey. You will build relationships, understand needs, and help customers find vehicles that fit their goals while learning the CarMax sales process.

The role emphasizes training, mentorship, and growth into future leadership, with an emphasis on honesty, transparency, and exceptional customer service. Compensation includes an hourly base with commissions.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Teamwork

Adaptability

Tech savvy

Tools

POS system

Job description

CarMax is seeking a Sales Consultant Trainee in Brooklyn Park, MN to guide customers through the car-buying journey. You will build relationships, understand needs, and help customers find vehicles that fit their goals while learning the CarMax sales process.

The role emphasizes training, mentorship, and growth into future leadership, with an emphasis on honesty, transparency, and exceptional customer service. Compensation includes an hourly base with commissions.