Sales Consultant Trainee — Earn, Learn & Grow

CarMax Business Services; Brooklyn Park (MN); On-site; USD 45,789,000 - 57,308,000; Full time

Benefits offered by this job

Paid time off

Sick leave

Holiday pay

Job summary

CarMax in Brooklyn Park, MN is seeking a Sales Consultant Trainee to build genuine relationships, understand customer needs, and guide them toward the right vehicle. This paid training role lets you start in auto sales with no prior experience.

You will learn inventory, financing basics, and the full sales process while receiving mentorship. CarMax emphasizes honesty, transparency, and a clear path to growth into leadership, mentor, or management roles.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products, services, and promotions.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Teamwork

Tech literacy

Adaptability

Integrity

Willingness to learn

Job description

CarMax in Brooklyn Park, MN is seeking a Sales Consultant Trainee to build genuine relationships, understand customer needs, and guide them toward the right vehicle. This paid training role lets you start in auto sales with no prior experience.

You will learn inventory, financing basics, and the full sales process while receiving mentorship. CarMax emphasizes honesty, transparency, and a clear path to growth into leadership, mentor, or management roles.