Sales Consultant Trainee — Paid Training & Mentorship

CarMax; Daly City (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

CarMax in Daly City is seeking a CA Sales Consultant Trainee to be the face of the brand, helping customers find the right vehicle and building genuine relationships. You will receive paid training, a dedicated mentor, and opportunities to grow into mentorship, management, or leadership roles.

You will learn to guide customers through appraisals, test drives, and financing, while maintaining honesty, transparency, and a customer-first mindset in every interaction.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• Willingness to learn and grow through CarMax-provided training and mentorship.
• Ability to adapt in a fast-paced, dynamic environment.

Responsibilities

• Assist customers in finding vehicles that fit their needs.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.

Skills

Customer service

Communication

Relationship building

Self-motivation

Team player

Tech savvy

Tools

POS systems

Inventory software

Financing applications

Job description

CarMax in Daly City is seeking a CA Sales Consultant Trainee to be the face of the brand, helping customers find the right vehicle and building genuine relationships. You will receive paid training, a dedicated mentor, and opportunities to grow into mentorship, management, or leadership roles.

You will learn to guide customers through appraisals, test drives, and financing, while maintaining honesty, transparency, and a customer-first mindset in every interaction.