Sales Consultant Trainee: Mentored Career Growth

CarMax Business Services; Pleasanton (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Incentives

Benefits

Job summary

CarMax in Pleasanton, CA is seeking a CA Sales Consultant Trainee to guide customers to the right vehicle and provide an exceptional buying experience. You will build genuine relationships, explain options, and assist with appraisals, test drives, and financing while learning CarMax processes and standards.

This paid training role offers mentorship, career growth opportunities, and a path to leadership for motivated individuals with strong interpersonal skills.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Sales or customer service

Active listening

Communication

Self-motivation

Tech aptitude

Independent & team work

Integrity & transparency

Willingness to learn

Job description

CarMax in Pleasanton, CA is seeking a CA Sales Consultant Trainee to guide customers to the right vehicle and provide an exceptional buying experience. You will build genuine relationships, explain options, and assist with appraisals, test drives, and financing while learning CarMax processes and standards.

This paid training role offers mentorship, career growth opportunities, and a path to leadership for motivated individuals with strong interpersonal skills.