Sales Consultant Trainee — Paid Training & Growth Path

CarMax Business Services; Virginia Beach (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training program

Mentorship

Commission eligible

Competitive benefits

Job summary

CarMax is hiring a Sales Consultant Trainee in Virginia Beach to build genuine customer relationships and guide buyers through the vehicle process. You’ll participate in paid training and mentorship, learning to deliver an exceptional, transparent car-buying experience.

Responsibilities include helping customers select vehicles, coordinating appraisals, test drives, and financing, and documenting transactions with integrity.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.

Skills

Customer service

Active listening

Communication skills

Self-motivation

Teamwork

Tech-savvy

Adaptability

Integrity

Willingness to learn

Job description

CarMax is hiring a Sales Consultant Trainee in Virginia Beach to build genuine customer relationships and guide buyers through the vehicle process. You’ll participate in paid training and mentorship, learning to deliver an exceptional, transparent car-buying experience.

Responsibilities include helping customers select vehicles, coordinating appraisals, test drives, and financing, and documenting transactions with integrity.