Sales Consultant Trainee: Paid Training & Growth

CarMax Business Services; Virginia, Northern (IL, KY); Hybrid; USD 18,000 - 28,000; Full time

Benefits offered by this job

Commission eligible

Paid time off - sick leave

Job summary

CarMax offers a Sales Consultant Trainee role at our Woodbridge, VA store, where you’ll build relationships, guide customers to the right vehicle, and learn the auto sales business with paid training and mentorship.

No prior experience required; you’ll develop product knowledge and customer service skills while working toward future leadership opportunities. CarMax emphasizes honesty and a supportive, customer-first culture.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Sales experience

Customer service

Communication skills

Self-motivated

Team player

Tech savvy

Adaptable

Job description

CarMax offers a Sales Consultant Trainee role at our Woodbridge, VA store, where you’ll build relationships, guide customers to the right vehicle, and learn the auto sales business with paid training and mentorship.

No prior experience required; you’ll develop product knowledge and customer service skills while working toward future leadership opportunities. CarMax emphasizes honesty and a supportive, customer-first culture.