Sales Consultant Trainee: Paid Training & Growth Path

CarMax Business Services; Laurel (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training and mentorship

Commission eligible

Job summary

CarMax is seeking a Sales Consultant Trainee at our Laurel, MD location. You will build genuine relationships with customers, guide them through the car buying process, and learn through paid training and mentorship.

This role focuses on transparency and an outstanding customer experience, with room to grow into leadership positions. You’ll assist in finding vehicles, conduct appraisals and financing steps, and document everything clearly to ensure a smooth, trusted car-buying journey.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products, services, and promotions.

Skills

Customer service

Listening

Communication

Self-motivation

Teamwork

Tech-savvy

Integrity

Willingness to learn

Tools

Inventory systems

Job description

CarMax is seeking a Sales Consultant Trainee at our Laurel, MD location. You will build genuine relationships with customers, guide them through the car buying process, and learn through paid training and mentorship.

This role focuses on transparency and an outstanding customer experience, with room to grow into leadership positions. You’ll assist in finding vehicles, conduct appraisals and financing steps, and document everything clearly to ensure a smooth, trusted car-buying journey.