Sales Consultant Trainee: Paid Training & Growth

CarMax Business Services; Urbandale (IA); On-site; USD 12,000 - 28,000; Full time

Job summary

CarMax is seeking a Sales Consultant Trainee in Urbandale, IA. This role focuses on building genuine relationships, guiding customers to the right vehicle, and delivering an outstanding, transparent car-buying experience.

We offer paid training and mentorship to help you grow from a trainee into a future leader. No prior sales experience is required; you’ll learn hands-on, with clear paths toward mentorship, management, or business leadership within CarMax.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• Willingness to learn and grow through CarMax-provided training and mentorship.
• Comfort with technology for processing transactions and accessing inventory information.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Self-motivation

Tech-savvy

Adaptability

Integrity

Tools

POS systems

Inventory access

Job description

CarMax is seeking a Sales Consultant Trainee in Urbandale, IA. This role focuses on building genuine relationships, guiding customers to the right vehicle, and delivering an outstanding, transparent car-buying experience.

We offer paid training and mentorship to help you grow from a trainee into a future leader. No prior sales experience is required; you’ll learn hands-on, with clear paths toward mentorship, management, or business leadership within CarMax.