Auto Sales Trainee: Paid Training & Mentorship

CarMax; Urbandale (IA); On-site; USD 12,000 - 28,000; Full time

Benefits offered by this job

Commission

Paid time off

Holiday pay

Job summary

CarMax, the nation’s largest used-car retailer, is seeking a Sales Consultant Trainee in Urbandale, IA. You will build genuine relationships, guide customers toward the right vehicle, and participate in paid training and mentorship to grow into future leadership roles.

No prior experience required; you will learn with support from CarMax and be part of a team focused on honesty and transparency, while you develop sales, service, and product knowledge.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Sales experience

Customer service

Active listening

Communication skills

Self-motivation

Teamwork

Tech-savvy

Adaptability

Integrity

Willingness to learn

Tools

Inventory access

Job description

CarMax, the nation’s largest used-car retailer, is seeking a Sales Consultant Trainee in Urbandale, IA. You will build genuine relationships, guide customers toward the right vehicle, and participate in paid training and mentorship to grow into future leadership roles.

No prior experience required; you will learn with support from CarMax and be part of a team focused on honesty and transparency, while you develop sales, service, and product knowledge.