Sales Consultant Trainee — Paid Training & Growth

CarMax; Fresno (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Incentives

Benefits

Job summary

CarMax in Fresno, CA is seeking a Sales Consultant Trainee to be the face of the brand and help customers find the right vehicle while building genuine relationships. You will guide customers through appraisals, test drives, and financing, while delivering an exceptional, transparent experience.

No prior auto sales experience is required; we provide paid training and a personal mentor, with opportunities to grow into mentorship, management, and leadership roles for those who excel.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products, services, and promotions.

Skills

Customer service

Communication

Teamwork

Tech savvy

Integrity

Willingness to learn

Job description

CarMax in Fresno, CA is seeking a Sales Consultant Trainee to be the face of the brand and help customers find the right vehicle while building genuine relationships. You will guide customers through appraisals, test drives, and financing, while delivering an exceptional, transparent experience.

No prior auto sales experience is required; we provide paid training and a personal mentor, with opportunities to grow into mentorship, management, and leadership roles for those who excel.