Sales Consultant Trainee: Mentored Training & Growth

CarMax; White Marsh (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship program

Commission opportunities

Job summary

CarMax in White Marsh, MD is seeking a Sales Consultant Trainee to become a foundation of a customer-first experience. You will build genuine relationships, understand customer needs, and guide them toward the right vehicle with guided training and mentorship. No prior experience required as paid training is provided.

The role emphasizes integrity and transparency, with opportunities to grow into leadership roles while earning commission and benefiting from CarMax’s training and support network.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.

Skills

Active listening

Communication

Customer focus

Team collaboration

Tech fluency

Job description

CarMax in White Marsh, MD is seeking a Sales Consultant Trainee to become a foundation of a customer-first experience. You will build genuine relationships, understand customer needs, and guide them toward the right vehicle with guided training and mentorship. No prior experience required as paid training is provided.

The role emphasizes integrity and transparency, with opportunities to grow into leadership roles while earning commission and benefiting from CarMax’s training and support network.