Sales Consultant Trainee: Learn, Earn, Grow with Mentorship

CarMax; Newark (DE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Commission eligible

Paid training

Mentorship

Benefits

Job summary

CarMax in Newark, Delaware is seeking a Sales Consultant Trainee to start a customer-first career in our used-car retail business. You’ll learn to connect with customers, assess needs, and guide them through appraisals, test drives, and financing, while documenting transactions clearly and honestly.

No previous experience required; CarMax provides paid training and mentorship, with a path to future roles as mentor, manager, or business leader.

Qualifications

• Sales or customer service experience preferred.
• Strong listening and communication skills with a customer-focused mindset.
• Self-motivated with ability to work independently and in a team.
• Comfort with technology for transactions and inventory access.
• Willingness to learn and grow through provided training.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach and stay informed about CarMax offerings.

Skills

Retail sales

Customer service

Active listening

Communication

Teamwork

Adaptability

Integrity

Willingness to learn

Job description

CarMax in Newark, Delaware is seeking a Sales Consultant Trainee to start a customer-first career in our used-car retail business. You’ll learn to connect with customers, assess needs, and guide them through appraisals, test drives, and financing, while documenting transactions clearly and honestly.

No previous experience required; CarMax provides paid training and mentorship, with a path to future roles as mentor, manager, or business leader.