Sales Consultant Trainee — Launch Auto Sales to $90k+

CarMax; Lancaster (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Commission eligible

Job summary

CarMax is seeking a Sales Consultant Trainee to deliver a customer-first buying experience in Lancaster. You will build relationships, learn vehicle products, and guide customers through appraisals, test drives, and financing with mentorship and paid training.

You will develop sales skills, work with a supportive team, and progress toward leadership opportunities. The role emphasizes integrity, transparency, and customer care in a fast-paced retail environment.

Qualifications

• Experience in sales or customer service preferred.
• Strong listening and communication skills with a customer-focused mindset.
• Self-motivated with ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using CarMax inventory knowledge.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience with active listening and honest information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products.
• Follow CarMax EH&S requirements and maintain a clean work area.

Skills

Customer service

Communication

Teamwork

Technology literacy

Independent work

Integrity

Tools

POS system

Job description

CarMax is seeking a Sales Consultant Trainee to deliver a customer-first buying experience in Lancaster. You will build relationships, learn vehicle products, and guide customers through appraisals, test drives, and financing with mentorship and paid training.

You will develop sales skills, work with a supportive team, and progress toward leadership opportunities. The role emphasizes integrity, transparency, and customer care in a fast-paced retail environment.