Sales Consultant Trainee — Earn, Learn, Grow

CarMax; Irvine (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training

Sales mentor

Development opportunities

Job summary

CarMax in Irvine, CA is seeking a Sales Consultant Trainee to be the face of our brand, guiding customers to the right vehicle through honest, relationship-based service. Training is paid, with a dedicated mentor and ongoing development opportunities to grow into leadership roles.

You'll learn the CarMax process from appraisal to financing, delivering an outstanding customer experience while maintaining product knowledge and store standards.

Qualifications

• Experience in sales or customer service preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Sales experience

Customer service

Active listening

Communication

Self-motivation

Teamwork

Tech literacy

Job description

CarMax in Irvine, CA is seeking a Sales Consultant Trainee to be the face of our brand, guiding customers to the right vehicle through honest, relationship-based service. Training is paid, with a dedicated mentor and ongoing development opportunities to grow into leadership roles.

You'll learn the CarMax process from appraisal to financing, delivering an outstanding customer experience while maintaining product knowledge and store standards.