Customer-First Auto Sales Consultant – Training Path

CarMax Business Services

Irvine (CA)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Paid training

Mentor program

Career growth

Job summary

CarMax is seeking a CA Sales Consultant Trainee in Irvine to be the face of CarMax, delivering an iconic customer experience. You will receive paid training, a dedicated personal sales mentor, and ongoing development opportunities, with clear paths to mentorship, management, and leadership for high-potential individuals.

The role emphasizes honesty, transparency, and helping customers find the right vehicle while building lasting relationships.

Qualifications

Sales or customer service experience in retail or similar environments preferred.
Strong listening and communication skills with a customer-focused mindset.
High level of self-motivation and ability to work independently and as part of a team.

Responsibilities

Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
Guide customers through the process, including appraisals, test drives, and financing applications.
Deliver an exceptional experience by listening actively and providing clear, honest information.
Complete accurate documentation for all transactions to ensure a smooth and transparent process.
Collaborate with team members to meet customer needs and achieve store goals.
Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
Follow CarMax EH&S requirements and maintain a clean and orderly work area.