Sales Consultant Trainee: Customer-First Growth Path

CarMax Business Services; Colma (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Incentives and bonuses

CarMax Benefits

Job summary

CarMax in Colma, CA is seeking a Sales Consultant Trainee to help customers find vehicles that fit their lifestyle. You’ll deliver an iconic, honest, and transparent experience by listening to needs and guiding customers through appraisals, test drives, and financing.

Paid training and a dedicated mentor accompany strong growth opportunities, including mentorship, management, and leadership roles. Join a team that values integrity and customer care while learning CarMax products, promotions, and

Qualifications

• Sales or customer service experience preferred.
• Strong listening and communication skills with a customer‑focused mindset.
• High level of self‑motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Active listening

Communication skills

Teamwork

Tech-savvy

Job description

CarMax in Colma, CA is seeking a Sales Consultant Trainee to help customers find vehicles that fit their lifestyle. You’ll deliver an iconic, honest, and transparent experience by listening to needs and guiding customers through appraisals, test drives, and financing.

Paid training and a dedicated mentor accompany strong growth opportunities, including mentorship, management, and leadership roles. Join a team that values integrity and customer care while learning CarMax products, promotions, and