Customer-First Car Sales Trainee — Start Your Growth

CarMax Business Services; Colma (CA); On-site; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

Incentives

Bonuses

Paid time off

Holiday pay

Job summary

CarMax in Colma, CA is seeking a CA Sales Consultant Trainee to help customers find vehicles that suit their lifestyle and build lasting relationships. You will guide them through appraisals, test drives, and financing, providing honest information.

No prior auto sales experience is required: CarMax offers paid training, a dedicated mentor, and continuous development with paths to mentorship, management, and leadership for those who learn and excel.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products, services, and promotions.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Active listening

Self-motivated

Tech-savvy

Communication

Team player

Integrity

Tools

POS systems

Inventory access

Job description

CarMax in Colma, CA is seeking a CA Sales Consultant Trainee to help customers find vehicles that suit their lifestyle and build lasting relationships. You will guide them through appraisals, test drives, and financing, providing honest information.

No prior auto sales experience is required: CarMax offers paid training, a dedicated mentor, and continuous development with paths to mentorship, management, and leadership for those who learn and excel.