Sales Consultant Trainee: Start a Customer-First Auto Career

CarMax Business Services; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday time

Holiday Premium Pay

Job summary

CarMax is hiring a Sales Consultant Trainee to build genuine relationships, guide customers to the right vehicle, and participate in CarMax-provided training and mentorship. This role emphasizes honesty, transparency, and a customer-first experience, with potential for growth into leadership roles over time.

As part of CarMax’s Sales Consultant Trainee program, you’ll learn inventory navigation, the sales process, and financing applications, supported by a structured mentorship and training

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction and stay informed about CarMax products, services, and promotions.

Skills

Customer service

Communication

Self-motivation

Team player

Tech savvy

Job description

CarMax is hiring a Sales Consultant Trainee to build genuine relationships, guide customers to the right vehicle, and participate in CarMax-provided training and mentorship. This role emphasizes honesty, transparency, and a customer-first experience, with potential for growth into leadership roles over time.

As part of CarMax’s Sales Consultant Trainee program, you’ll learn inventory navigation, the sales process, and financing applications, supported by a structured mentorship and training