Sales Consultant Trainee - Customer-First Car Buying

CarMax; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Commission eligible

Job summary

CarMax is hiring a Sales Consultant Trainee in Raleigh, NC to lay the foundation for an iconic, customer-first experience. You’ll build genuine relationships, guide customers toward the right vehicle, and benefit from paid training and mentorship to grow into a future leader.

Responsibilities include helping customers find vehicles, guiding them through appraisals, test drives, and financing, plus documenting transactions and collaborating with the team to meet store goals.

Qualifications

• Experience in sales or customer service in retail preferred.
• Ability to listen actively and communicate clearly.
• Self-motivated with ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Willingness to learn through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer focus

Communication skills

Retail experience

Tech-savvy

Job description

CarMax is hiring a Sales Consultant Trainee in Raleigh, NC to lay the foundation for an iconic, customer-first experience. You’ll build genuine relationships, guide customers toward the right vehicle, and benefit from paid training and mentorship to grow into a future leader.

Responsibilities include helping customers find vehicles, guiding them through appraisals, test drives, and financing, plus documenting transactions and collaborating with the team to meet store goals.