Sales Consultant - Full Time

CarMax Business Services; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid training

Commissions after training

Job summary

CarMax Business Services in Raleigh, North Carolina, seeks a Sales Consultant to assist customers in finding vehicles that suit their needs. This role involves guiding customers from initial contact through to the completion of sales and financing. Ideal candidates have sales and customer service experience, good listening skills, and a high level of self-motivation. CarMax offers paid training, mentorship, and a competitive wage structure. Join us to be part of a high-energy team that values honesty, transparency, and customer success.

Qualifications

• Preferred experience in sales and customer service, ideally in retail.
• Ability to connect with people and build relationships.

Responsibilities

• Assist customers in finding a vehicle that meets their needs.
• Guide customers through sales, appraisals, test drives, and financing applications.
• Complete relevant records and documentation for smooth transactions.

Skills

Sales experience

Customer service experience

Good listening skills

Strong customer focus

High level of self-motivation

Job description

7102 - Raleigh - 8520 Glenwood Ave, Raleigh, North Carolina, 27612

CarMax, the way your career should be!

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do – Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we’ll give you everything you need to be successful. Auto sales experience is not necessary – we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we’ll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred
• Good listening skills and a strong customer focus
• High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application