Sales Consultant

Star Furniture; Austin (TX); On-site; USD 35,000 - 70,000; Full time

Job summary

Star Furniture is seeking a Sales Consultant to deliver an exceptional guest experience by understanding clients’ needs and offering tailored home furnishings solutions. You will work in a commission-driven role, focusing on maximizing sales while providing outstanding service.

The position requires 2–5 years in furniture retail, strong communication, and the ability to build relationships, with a flexible weekend schedule and a team-oriented mindset. Benefits and showroom support are provided.

Qualifications

• 2 - 5 years of experience, preferably in furniture retail.
• Previous experience in a commission-based sales environment.
• Excellent written and verbal communication skills, bilingual a plus!
• Ability to network and build relationships with customers.
• Strong goal-oriented nature with the ability to work well in a team environment.
• Flexibility to work a 5-day retail schedule that includes weekends (both Saturday and Sunday), and most holidays.
• Basic computer skills.
• Strong organizational skills.
• Drive for results.
• Emotionalintelligence:understands yourself and others to build relationships.
• Excellent team player; actively contributes to a team and respects others.
• Dependable; accountable and committed.

Responsibilities

• Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality.
• Energy, enthusiasm, a positive attitude, and the ambition to flourish in a customer-centric sales culture.
• Meet and exceed KPIs (Key Performance Indicators—i.e. monthly invoiced sales, close rate, etc.).
• Provide world-class customer service and offer customers an unforgettable shopping experience.
• Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills.
• Develop and maintain a customer base through networking, prospecting, scheduling, and client follow up to ensure customer satisfaction before and after the sale.
• Complete sales contracts accurately.
• Comply with all company policies and procedures.
• Participate in maintaining showroom displays.
• Perform additional functions that may be assigned at the discretion of management.

Skills

Customer service

Networking

Team player

Emotional intelligence

Dependable

Communication

Tools

Basic computer skills

Job description

• Employee Type Commission - FT

Description

About Star Furniture:

At Star Furniture, we know it’s not simply furniture. It’s Thanksgiving dinner, late-night chats, gameday get-togethers, and more. At Star Furniture, we set the stage for where life happens. With deep Texas roots, we’ve spent over 100 years perfecting a premium shopping experience—one that’s built on quality products, a broad selection, and honest practices. We put our customers first, and they feel it at every touchpoint.

WE’RE TOLD WE’RE DIFFERENT. AND WE AGREE—WE’RE DIFFERENT BY DESIGN.

Our Mission:

Our mission is to be the preferred home furnishings provider for Texas families who value style, quality, and affordability. By providing exceptional service to our guests and community.

Company Values

As a Company, we're guided by four core values. They impact our long-term strategy, day-to-day business interactions, and our relationships, while helping us stay true to ourselves and Vision.

INTEGRITY / SERVICE / ACCOUNTABILITY / RESPECT

About The Role:

Our Sales Consultants are a major driving factor behind Star Furniture's success. As a Sales Consultant, you are responsible for delivering an exceptional guest experience by understanding the needs of your clients in order to offer the best service while maximizing sales.A successful candidate will be driven to achieve personal success while making positive contributions to the sales team overall.

Job Responsibilities:

• Greetand engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality.
• Energy, enthusiasm, a positive attitude, and the ambition to flourish in a customer-centric sales culture.
• Meet and exceed KPIs (Key Performance Indicators—i.e. monthly invoiced sales, close rate, etc.).
• Provide world-class customer service and offer customers an unforgettable shoppingexperience.
• Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills.
• Develop and maintain a customer base through networking, prospecting,scheduling,and client follow up to ensure customer satisfaction before and after the sale.
• Complete sales contracts accurately.
• Comply with all company policies and procedures.
• Participate in maintaining showroom displays.
• Perform additional functions that may be assigned at the discretion of management.

Required Qualifications:

• 2 - 5 years of experience, preferably in furniture retail.
• Previous experience in a commission-based sales environment.
• Excellent written and verbal communication skills, bilingual a plus!
• Ability to network and build relationships with customers.
• Strong goal-oriented nature with the ability to work well in a team environment.
• Flexibility to work a 5-day retail schedule that includes weekends (both Saturday and Sunday), and most holidays.
• Basic computer skills.
• Strong organizational skills.
• Drive for results.
• Emotionalintelligence:understands yourself and others to build relationships.
• Excellent team player; actively contributes to a team and respects others.
• Dependable; accountable and committed.

This position operates in a retail showroom environment. This role routinely uses standard office equipment such as computers, phones, photocopiers,tablets,and other office equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. The employee may stand and/or walk up to 6-7 hours in an 8-hour workday.

What Star Offers:

Benefits are an important part of the total compensation that Star offers. Star is dedicated to offering competitive compensation enhanced by a variety of benefits that allow team members to choose whether or not to participate based on their needs. Some of the benefits offered include:

• Comprehensive health care options (medical, telemedicine, dental and vision)
• 401(k)
• Paid Time Off
• Voluntary Long-Term Disability
• Voluntary Life Insurance
• Generous Employee Discount

(waiting periods may apply to the above)