Sales Consultant

Gardner White Furniture & Mattress; Lansing (MI); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Job summary

Gardner White Furniture & Mattress in Lansing, MI is seeking a motivated Sales Consultant to join our new store team. You will help customers select furniture that fits their needs and tastes, while delivering exceptional service.

Responsibilities include building relationships, following up to maximize sales, and collaborating with the team to create an engaging shopping experience. Candidates should have retail sales experience and strong communication skills.

Qualifications

• Prior retail sales experience is preferred but not required.
• Passion for furniture and interior design with attention to aesthetics.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and positive shopping experience.
• Ability to work independently and as part of a team in a fast-paced retail environment.
• Computer proficiency for placing orders and credit applications.
• Familiarity with POS systems.

Responsibilities

• Build lasting relationships with customers while helping them find the perfect items to meet their needs, tastes, and purchase options.
• Follow up with customers to maximize sales and ensure customer satisfaction.
• Join a supportive team that works together to achieve individual goals and company expectations.
• Collaborate with other team members to create an engaging customer experience.
• Consistently meet established sales goals.
• Greet customers, understand furnishing needs, and stay knowledgeable about trends.
• Use computer tools to validate credit terms and complete sales transactions.
• Other duties/projects as assigned.

Skills

Retail sales

Customer service

Communication

Interpersonal skills

Teamwork

Credit applications

Tools

POS systems

Job description

Summary:

We are seeking a highly motivated and experienced Sales Consultant to join our new store team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.

Job Type

Full-time

Description

We are seeking a highly motivated and experienced Sales Consultant to join our new store team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.

Job Responsibilities

• Build lasting relationships with customers while helping them find the perfect items to meet their needs, tastes, and purchase options.
• Follow up with customers to maximize sales and ensure customer satisfaction.
• Join a supportive team that works together to achieve individual goals and company expectations.
• In addition, you will partner with other members of your team to create an engaging customer experience.
• You will be responsible for consistently meeting established sales goals.
• Maintain a high level of engagement, greeting customers, cultivating relationships, and discovering furnishing needs.
• Maintain knowledge of a broad range of furniture styles, trends, and products through company training and your own research of trends.
• Utilize computer tools to validate credit terms and complete sales transactions.
• Other duties/projects as assigned.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Work Environment

This job operates in a retail store environment.

Requirements

Physical Demands

Ability to stand during the entire shift.

Must be able to lift and/or move, bend, stoop, climb, reach, and frequently lift up to 50 pounds.

Qualifications needed to perform this position

• Previous sales experience in retail, preferably in the furniture or home furnishings industry, is preferred but not required.
• Passion for furniture and interior design, with a keen eye for aesthetics and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
• Strong customer service orientation, with a focus on delivering a positive and memorable shopping experience.
• Ability to work independently and as part of a team in a fast-paced retail environment.
• Computer proficient in placing orders and credit applications.
• Exceptional listening and problem-resolution skills.
• Basic computer skills and familiarity with point-of-sale (POS) systems is a plus.

Position Type/Expected Hours of Work

Must be willing to work nights, weekends, and holidays as required.

Salary Description

Unlimited Commission