Sales Consultant

Gardner-White Furniture Inc.; Rochester Hills (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Gardner-White Furniture Inc. seeks a sales consultant to support customers in selecting furniture, assisting with design needs, and driving sales in a busy showroom.

The role emphasizes relationship-building, product knowledge, and a positive shopping experience. You will collaborate with teammates to meet goals and deliver exceptional service in a retail environment.

Qualifications

• Retail sales experience preferred but not required.
• Passion for furniture and interior design.
• Excellent communication and interpersonal skills.
• Customer service oriented with a focus on a positive shopping experience.
• Ability to work independently and in a fast-paced retail environment.
• Proficient with computers and credit applications.
• Familiarity with POS systems is a plus.

Responsibilities

• Build lasting relationships with customers to meet their needs and preferences.
• Follow up with customers to maximize sales and satisfaction.
• Collaborate with team to create engaging customer experiences.
• Consistently meet established sales goals.
• Greet customers and cultivate relationships; identify furnishing needs.
• Stay informed on furniture styles and trends through training and self-study.
• Use computer tools to validate terms and complete sales transactions.
• Partner with team on other duties and projects as assigned.
• Maintain high level of engagement in the store.

Skills

Retail sales

Customer service

Communication

Interpersonal skills

Team player

Credit applications

POS systems

Furniture knowledge

Tools

POS systems

Job description

Description

Summary:

We are seeking a highly motivated and experienced Sales Consultant to join our team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.

Job Responsibilities:

• Build lasting relationships with customers while helping them find the perfect items to meet their needs, tastes, and purchase options.
• Follow up with customers to maximize sales and ensure customer satisfaction.
• Join a supportive team that works together to achieve individual goals and company expectations.
• In addition, you will partner with other members of your team to create an engaging customer experience.
• You will be responsible for consistently meeting established sales goals.
• Maintain a high level of engagement, greeting customers, cultivating relationships, and discovering furnishing needs.
• Maintain knowledge of a broad range of furniture styles, trends, and products through company training and your own research of trends.
• Utilize computer tools to validate credit terms and complete sales transactions.
• Other duties/projects as assigned.

Supervisory Responsibilities:

This position does not have supervisory responsibilities.

Work Environment

This job operates in a retail store environment.

Requirements

Physical Demands:

Ability to stand during the entire shift.

Must be able to lift and/or move, bend, stoop, climb, reach, and frequently lift up to 50 pounds.

Qualifications needed to perform this position:

• Previous sales experience in retail, preferably in the furniture or home furnishings industry, is preferred but not required.
• Passion for furniture and interior design, with a keen eye for aesthetics and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
• Strong customer service orientation, with a focus on delivering a positive and memorable shopping experience.
• Ability to work independently and as part of a team in a fast-paced retail environment.
• Computer proficient in placing orders and credit applications.
• Exceptional listening and problem-resolution skills.
• Basic computer skills and familiarity with point-of-sale (POS) systems is a plus.

Position Type/Expected Hours of Work:

Must be willing to work nights, weekends, and holidays as required.