Sales Consultant

Gardner White Furniture & Mattress; Rochester Hills (MI); On-site; USD 38,000 - 67,000; Full time

Job summary

Gardner White Furniture & Mattress in Rochester Hills is seeking a Sales Consultant to help customers choose furniture and provide exceptional service. You will drive sales, greet customers, and build lasting relationships through informed product recommendations.

Responsibilities include following up to maximize sales, meeting goals, and working with the team to create an engaging shopping experience. Nights, weekends, and holidays may be required.

Qualifications

• Experience in retail sales is preferred; strong customer service skills required.
• Excellent communication and interpersonal abilities to build rapport with customers.
• Ability to work independently and as part of a fast-paced team.

Responsibilities

• Build lasting relationships with customers while helping them find the perfect items.
• Follow up with customers to maximize sales and ensure satisfaction.
• Join a supportive team to create an engaging customer experience.
• Meet established sales goals and maintain high engagement with customers.
• Utilize knowledge of furniture styles and trends to assist selections.
• Process sales transactions and validate credit terms using company tools.
• Other duties as assigned.

Skills

Retail Sales

Customer Service

Communication

Teamwork

POS Knowledge

Credit Applications

Tools

POS systems

Credit applications

Job description

Summary:

We are seeking a highly motivated and experienced Sales Consultant to join our team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.

Job Type:

Full-time

Description:

We are seeking a highly motivated and experienced Sales Consultant to join our team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.

Job Responsibilities:

• Build lasting relationships with customers while helping them find the perfect items to meet their needs, tastes, and purchase options.
• Follow up with customers to maximize sales and ensure customer satisfaction.
• Join a supportive team that works together to achieve individual goals and company expectations.
• In addition, you will partner with other members of your team to create an engaging customer experience.
• You will be responsible for consistently meeting established sales goals.
• Maintain a high level of engagement, greeting customers, cultivating relationships, and discovering furnishing needs.
• Maintain knowledge of a broad range of furniture styles, trends, and products through company training and your own research of trends.
• Utilize computer tools to validate credit terms and complete sales transactions.
• Other duties/projects as assigned.

Supervisory Responsibilities:

This position does not have supervisory responsibilities.

Work Environment:

This job operates in a retail store environment.

Requirements:

Physical Demands:

Ability to stand during the entire shift.

Must be able to lift and/or move, bend, stoop, climb, reach, and frequently lift up to 50 pounds.

Qualifications needed to perform this position:

• Previous sales experience in retail, preferably in the furniture or home furnishings industry, is preferred but not required.
• Passion for furniture and interior design, with a keen eye for aesthetics and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
• Strong customer service orientation, with a focus on delivering a positive and memorable shopping experience.
• Ability to work independently and as part of a team in a fast-paced retail environment.
• Computer proficient in placing orders and credit applications.
• Exceptional listening and problem-resolution skills.
• Basic computer skills and familiarity with point-of-sale (POS) systems is a plus.

Position Type/Expected Hours of Work:

Must be willing to work nights, weekends, and holidays as required.

Salary Description

Unlimited Commission