Sales Cloud Business Analyst | Data-Driven Optimization

Daikin Comfort; Waller (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Opportunity for growth

Job summary

Daikin Comfort in Waller, Texas is looking for a Salesforce Business Analyst to support Sales Cloud and Slack. You will optimize CRM functionalities, manage data governance, and collaborate with stakeholders to drive business objectives.

The ideal candidate has over 10 years of experience in CRM tools, a bachelor's degree, and Salesforce Sales Cloud certification. This role involves user acceptance testing, analytics, and process improvement in a hybrid work environment.

Qualifications

• 10+ years experience with Salesforce or another CRM tool.
• Ability to synthesize large amounts of data and find creative solutions.
• Expert understanding of databases for marketing communications.

Responsibilities

• Support all aspects of Sales Cloud and Slack administration.
• Collaborate with business stakeholders to prioritize requirements.
• Manage data governance to maintain data integrity.
• Lead optimization of business processes using analytics.
• Facilitate user acceptance testing prior to production release.
• Provide expert support for user issues and technical challenges.

Skills

Expert SQL knowledge

Vast knowledge of Tableau

Expert knowledge of Microsoft Excel

Strong communication skills

Education

Bachelor’s degree in business, Economics, Information Technology, or related field

Salesforce Sales Cloud certification

Masters degree in related field

Tools

Salesforce

Jira

Analytics tools

Job description

Daikin Comfort in Waller, Texas is looking for a Salesforce Business Analyst to support Sales Cloud and Slack. You will optimize CRM functionalities, manage data governance, and collaborate with stakeholders to drive business objectives.

The ideal candidate has over 10 years of experience in CRM tools, a bachelor's degree, and Salesforce Sales Cloud certification. This role involves user acceptance testing, analytics, and process improvement in a hybrid work environment.