Salesforce B2B Commerce & Experience Analyst

Daikin Comfort; Waller (TX); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Daikin Comfort is seeking a knowledgeable Salesforce B2B Commerce professional to manage e-commerce operational effectiveness and support extensive digital capabilities. The role will require collaboration with various stakeholders to enhance product management and oversee user acceptance testing.

The ideal candidate should have over 10 years of CRM experience, especially with Salesforce, and possess applicable degrees. A commitment to continuous improvement and a detail-oriented mindset are essential.

Qualifications

• 10+ years experience with Salesforce or another CRM tool.
• Detail-oriented with a strategic mindset.
• Knowledge of data governance and data quality best practices.

Responsibilities

• Support administration and configuration of Salesforce B2B Commerce.
• Collaborate with stakeholders to gather and document requirements.
• Develop clear Jira user stories with acceptance criteria.
• Enhance product catalog structure and merchandising strategies.

Skills

Intermediate knowledge of Microsoft Office

Strong understanding of Salesforce B2B Commerce

Understanding of e-commerce operations

Excellent communication skills

Strong analytical skills

Education

Bachelor's degree in business or related field

Salesforce Sales Cloud certification

Master's degree in related field

Tools

Salesforce

Jira

Confluence

Job description

Daikin Comfort is seeking a knowledgeable Salesforce B2B Commerce professional to manage e-commerce operational effectiveness and support extensive digital capabilities. The role will require collaboration with various stakeholders to enhance product management and oversee user acceptance testing.

The ideal candidate should have over 10 years of CRM experience, especially with Salesforce, and possess applicable degrees. A commitment to continuous improvement and a detail-oriented mindset are essential.