Sales BDC Representative

Palmen Auto Stores; Kenosha (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401K w/ Company Match

Paid Time Off

Paid Training Programs

Employee Discounts

Job summary

Palmen Motors in Wisconsin is seeking a Sales Opportunity Specialist to drive customer engagement and sales opportunities. You will handle inquiries, respond to internet leads, and guide customers through vehicle selection and qualification processes.

The role emphasizes excellent communication, multitasking in a fast-paced environment, and a willingness to learn. Prior sales or customer service experience is a plus, with a strong emphasis on CRM usage and driving responsibilities.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a high-energy setting.
• Positive attitude and eagerness to learn.
• Previous customer service or sales experience is a plus, but not required.
• Proficiency with basic computer systems and CRM tools.
• Clean driving record & licensed to drive.
• Ability to hit sales quotas and closing percentages.
• Proficiency with Microsoft Word, Excel, and Outlook.

Responsibilities

• Handle incoming sales calls professionally and provide exceptional customer service.
• Respond promptly to internet-generated leads via email, phone, and text.
• Assist customers in identifying the right vehicle to meet their needs and preferences.
• Gather required information and begin the approval process with customers.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Follow up with potential customers to nurture relationships and drive sales opportunities.
• Work with the sales team to schedule appointments and ensure seamless hand-off of qualified leads.

Skills

Communication

Multitasking

Positive attitude

Customer service experience

CRM proficiency

Driving record

Sales quotas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Tools

CRM software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Title:

Sales Opportunity Specialist

Job Description:

Are you a people person with a passion for sales and customer service? Join our team as a Sales Opportunity Specialist at Palmen Motors! We’re looking for motivated individuals who thrive in a fast-paced environment and are ready to kick-start or advance their career in the automotive industry.

Looking for a visual? Click here for a message from our Dealer Principal.

Key Responsibilities:

• Handle incoming sales calls professionally and efficiently, providing exceptional customer service.
• Respond promptly to internet-generated leads via email, phone, and text.
• Assist customers in identifying the right vehicle to meet their needs and preferences.
• Collaborate with customers to gather required information and begin the approval process.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Follow up with potential customers to nurture relationships and drive sales opportunities.
• Work closely with the sales team to schedule appointments and ensure a seamless hand off of qualified leads.

What We’re Looking For:

• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a high-energy setting.
• Positive attitude and eagerness to learn.
• Previous customer service or sales experience is a plus, but not required.
• Proficiency with basic computer systems and CRM tools.
• Clean driving record & valid driver’s license
• Ability to hit sales quotas and closing percentages
• Proficiency with Microsoft Word, Excel, and Outlook

Our commitment to employees far exceeds the opportunity for career growth, we're looking for the best to grow our family here at Palmen and our wages and benefits reflect that...

Benefits:

• Paid Time Off and flexible scheduling
• Creative and competitive pay plan options
• Health insurance and wellness plans
• Free employee assistance program
• 401K program with a company match
• Tuition reimbursement program
• Catered lunches on Saturdays
• Employee discounts on sales and service
• Paid training
• Medical, dental, and vision insurance
• 401(K) w/ Company Match
• Paid Training Programs
• Internal company advancement
• Paid Vacation and personal time
• Employee Purchase Discounts
• Company events, sales competitions, and weekly and monthly incentives